Positions Available at The Wittern Group
We currently have a number of open positions from entry level to executive level. View now!
Build Your Career with The Wittern Group
At The Wittern Group, you will be working alongside top talent with exceptional learning opportunities as a part of one of Iowa’s premier companies. As a third-generation, family-owned business, we believe our employees are a part of our extended Wittern family and value the diverse backgrounds, talents, and perspectives of our employees.
At The Wittern Group, your new career will get the best of both worlds: an entrepreneur’s mindset plus reach and resources. Our collaborative culture and worldwide presence generate a stream of new opportunities to define the future and propel your life’s work. Bring your unique perspective. Bring curiosity. Bring ingenuity, and drive. We will give you a platform to be daring on a global scale.
From empowering mentorships to customized coaching, The Wittern Group provides you with support to help you develop your career. You will work with people from diverse backgrounds to solve important problems. Are you ready to grow?
Seeing people grow is one of the most rewarding things. I enjoy seeing our team members taking on more responsibility, setting their own goals and realizing what is important to them. This happens at The Wittern Group, every day.
Heidi Chico, CEO
General Information
Job Title: Aggregate Production/Heavy Equipment Operator
Location: 8040 UNIVERSITY BLVD
P.O. BOX 1333
Clive, IA, 50325
United States
Employee Type: Non-Exempt
Job Category: Heavy Equipment Operator
Industry: Mining
Manage Others: No
Contact Information
Name: Misty Wittern
Email: mwittern@wittern.com
Description
Essential functions for this job include but are not limited to:
- Must be able to or willing to learn all site functions to be cross trained.
- Assist as needed in all aspects of our sand and gravel operation.
- Safely assist with plant operations, heavy equipment operation, repairs and clean up.
- Ensures that the equipment maintenance program is executed in a timely manner.
- Accepts incoming parts and supplies, responsible for accuracy of delivery and copy of shipping receipts to administrative office, and completes other forms and internal documents required.
- Maintains and uses all safety and protective devices on all equipment and tools and personal safety equipment provided; knows and practices safe working procedures.
- Provides technical assistance to others and assumes those duties during other’s absences.
- Attends required training in prescribed program areas to acquire knowledge of the latest technological developments and provide staff with subject matter expertise in these areas.
- Performs tasks each day that include time records and related reports
- Operates equipment and hand tools.
- Maintains and repairs buildings and grounds and premises of the physical facility to ensure the workplace is tidy, clean, and safe
- Performs heavy physical labor in lifting and carrying heavy objects, digging, shoveling, pushing, pulling, prying, dragging, loading, and unloading under adverse working conditions
- Provides courteous external and internal service to customers, vendors, and landowners according to Legacy Customer Service standards
- Serves as First Responder
- Perform pre-shift safety inspections on equipment, each day, no exceptions!
- Adhere to all MSHA guidelines and plant safety rules and regulations.
- Perform duties with minimum supervision.
- Report any problems to the Site Supervisor and/or President
- Lift, carry and hold materials, tools, and supplies.
- Assist in Continuous Site Improvement through use of performance standards.
- Attend all required continuing safety education per MSHA Compliance requirements.
- Regular and predictable attendance at all assigned times is required.
Perform any other duties as assigned.
Requirements
Minimum skills & proficiencies needed:
- Graduation from high school or GED equivalency and one-year experience in the operation of motorized construction and maintenance equipment or an equivalent combination in which each additional year of experience may be substituted for one year of education.
- A drug test and pre-employment physical required. Subject to random alcohol and drug testing while employed. Must maintain insurability standards.
- Previous experience as a machine operator and ability to handle heavy equipment.
- Knowledge of production procedures.
- Have Analytical skills and be able to pay attention to detail.
- Have the ability to work in a team NOT ME environment.
Minimum Physical and Mental Abilities Required to Perform Essential Functions
- Outside work involving regular standing, walking, crouching, crawling, stooping, kneeling, pushing, and pulling heavy objects up to 150 lbs. and carrying objects up to 70 lbs.
- Regular periods of sustained physical activities involving climbing, bending, stooping, operating heavy equipment, controlling, and adjusting the progress of machines and equipment, using appropriate body members (arms, hands, fingers, legs, etc.) to work, move, guide, or place objects or materials, insert, throw, dump, or place materials in containers, or remove them from containers using either mechanized equipment or physical labor.
- Clarity of vision to see all equipment at great distance (with or without correction), good depth perception and field of vision to operate various kinds of motorized equipment, as well as eye/hand/foot coordination, manual and finger dexterity and related cognitive abilities.
- Ability to hear communications in person, over the phone, and the 2-way radio, and to hear and recognize potential hazards or dangers, including but not limited to moving vehicles, operating equipment, and plant equipment start-up.
Cognitive/Mental Demands:
- Ability to analyze information and draw necessary conclusions and solutions
- Ability to work efficiently and effectively in high stress and conflict situations
- Ability to anticipate and resolve issues in a timely manner
- Ability to complete assigned tasks without direct supervision
- Ability to maintain strong customer, employee, and community focus
- Ability to effectively respond to questions from customers and vendors
- Ability to obtain information by observation, investigation, interpretation, and visualization
- Ability to immediately identify and respond to hazards to oneself, employees, customers, and/or visitors
- Experience managing multiple priorities and deadlines, including wide range of tasks
Environmental Adaptability:
- Work is performed in an environment with undesirable conditions: exposure to extreme heat and cold, odors, noise, dust, fumes, moving parts, electrical shock, burns, toxic agents
- Occupational hazards such as those generally associated with ongoing exposure to moving machinery/equipment leading to cuts, bruises, burns, strains, back injuries, and potentially more serious injuries
- Physical Requirements:
- Summary
- Legacy Materials, a brand-new sand and gravel mining operation in Booneville, Iowa is looking for a full time Production Worker to safely assist with plant operations and heavy equipment operation. We are a small, family-oriented business that prides ourselves in superior customer service, integrity and teamwork. As a production worker you will be expected to help in all aspects of our sand and gravel operation. Your duties may vary from day to day, not limited to scale operations, heavy equipment operation, dredge operation, and a variety of other duties as assigned. We are an Equal Opportunity Employer. Veterans, women and minorities are encouraged to apply! Reports to Site Supervisor.
General Information
Job Title: Customer Support Services
Location: 8040 University Blvd
Des Moines, IA, 50325-1118
United States
Employee Type: Non Exempt
Job Category: Customer Service, Technical Support
Industry: Techical Support
Minimum Experience: 2 Years
Manage Others: No
Contact Information
Name: Misty Hilts
Email: mhilts@wittern.com
Description
As a member of the Technical Support team you assist customers with vending machine issues remotely by phone and through live chats. You will utilize company databases and documentation to diagnose customer issues and provide solutions. Resolution may require processing a part order and/or creating a Service Repair Order (SRO) and dispatching a field technician. You must satisfy all parts and service concerns of all customers ensuring that parts arrive ready for install and if service is required it is performed at the highest level. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Requirements
FUNCTIONS OF THE JOB
Essential Functions
1. Member of a team managing incoming calls
2. Be able to explain the features of our vending equipment and service
3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
4. Create SROs and complete follow-up with customers
5. Process customer part orders and warranty claims
6. Communicate effectively with all departments, including sales, manufacturing, finance and engineering.
Experience:
- Minimum 2 years total experience in customer call or service centers
- Proven work experience solving customer issues
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices is a plus!
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skills
- Ability to multi-task, prioritize and manage time effectively
Mission: Create opportunities for sales through distribution by telemarketing campaigns & maximizing strategies for creating meetings.
| Set up 2 campaigns per week for distribution |
| Make 50-100 calls per week to assist operator cultivation in target market for distribution |
| Maintain call outgoing call volume of 100-200 dials a day with contact of 30% |
| Weekly place 5-10 ads to help develop distributor in target area |
| 24-48 hour follow to location Lead for validation of meeting with distribution & next step |
General Information
Job Title: Embedded Software Engineer
Location: 8040 University Blvd
Des Moines, IA, 50325-1118
United States
Employee Type: Non Exempt
Job Category: Engineering
Industry: Embedded Systems, Software Development
Minimum Experience: 5 Years
Required Degree: 4 Years Degree
Manage Others: No
Contact Information
Name: Julie Allemagne
Name: 512.271.8406
Email: hr@wittern.com
Description
Essential Functions
- Participate in the entire application lifecycle, specifying, coding and debugging.
- Proficient in C, C++ and QT.
- Knowledge of modern OS coding techniques, IP protocols, and hardware interfaces.
- Write clean code to develop vending machine applications.
- Familiarity with software configuration tools.
- Manage cutting-edge technologies to improve legacy applications.
- Gather and address technical and design requirements
- Build reusable code and libraries for future use
- Liaise with both internal and external developers.
- Work with engineering, sales and marketing to identify/specify new features
Requirements
- Minimum 5 years total experience in progressively responsible positions in the field of specialty.
- Proven work experience as a Embedded programmer.
- In-depth understanding of the entire web development process (Requirements specification, design, development and deployment)
- Hands on experience with programming languages like C, C++ and QT
- Working knowledge of Version Control (SVN and VSS)
- Excellent analytical and time management skills
Summary
The Senior Software Engineer must have excellent programming skills and a passion for specifying / architecting / developing applications or improving existing ones. The Senior Embedded Software engineer will specify, develop and maintain vending machine applications.
Please send a letter of interest and resume to:
The Wittern Group
Human Resources – MSF
8040 University Blvd. Clive, Iowa 50325
We require a pre-employment physical and drug screen.
